What Will Be Included?
Frequently Asked Questions
Bundles will ship within 15 days from your order confirmation. We will do our best to ensure that boxes going out for special occasions (ie: Father's day) do not arrive late.
This schedule should give our team enough time to ensure we have quality, fresh, stock and are able to pack, handle, and ship everything with care.
Currently: Biggar, Purdue, and Asquith.
Your bundle can be picked up from our farm, East of Biggar on Highway 14. If you know someone coming to Biggar, we can save you the shipping and they can pick it up from my place for you.
Our plan is to work with Canada Post for shipping. If that doesn't work, we'll have to train some carrier pigeons.
You'll receive tracking information from our team via email when your bundle has been shipped.
Registering is an easy process. Just make your way over to the "My Account" page (https://biggarbites.ca/my-account/ and register with a username, your email, and a password. Just make sure your password is in the green (there's a slider that will appear when you start making one), and verify the email it sends you.
Once registered, you can add your billing and shipping information in your account settings and head over to the shop page to add a bundle to your cart and then proceed to the checkout.
You will be charged the amount listed on the product page for that specific box. There's no hidden fees or sign-up costs. You pay the price of the bundle and any applicable shipping and taxes. That's it.
Currently, we use PayPal and Stripe as our payment gateways. This offers the ability to pay with PayPal, a credit card, or with Apple Pay or Google Pay (if applicable).
We do not store payment information on our site (see "How do I update my account information?". All of your financial details are managed by PayPal and Stripe. Your connection to our site (and our site to their servers) is always encrypted with Transport Layer Security to keep information in transmit secure.
You can login to https://biggarbites.ca/my-account/ and update any of your account details at any time. This saves you the hassle of having to contact our team and wait for a reply before making changes. We are, however, always available if you need some assistance.
If you opt to save your payment information (via Stripe) in your account settings, we will only see very limited information about those details. We do not store full payment details and can only view your Card Type, Expiry Date, and Last 4 Digits.

You sure can. Just change the shipping address to the address of the individual you are ordering for and leave a note in the checkout options letting our team know that this is a gift. We'll include a special note in the box for the recipient :)
We will have insurance on the boxes. If they don't arrive or arrive damaged, we will ship you out a new one.
We'd be more than happy to discuss the potential of having your product highlighted in our bundles. Send an email to marcy@biggarbites.ca and we will schedule a time to chat.